I like the idea of online articles allowing users to see diffs showing how stories evolve over time. The technology is not very complicated and it would be a huge win for transparency.
The purpose of this post however is to dissect the updated NYT article. I am doing this as an exercise since some people did not see how the newer article was biased. I have not read the NYT in a long time so I thought this might be a fun chance to see what I am missing.
The article is a supposed straight news story about Ellen Pao resigning as CEO of Reddit. Here is a link to the piece. Below I will break it down paragraph by paragraph.
BREAKDOWN:
The title: “It's
Silicon Valley 2, Ellen Pao 0: Fighter of Sexism is Out at Reddit.”
Already you have
lost me. This cannot be thought of as news with this title. Framing
Ellen Pao's failed lawsuit and resignation as two wins for Silicon
Valley in a battle against a “Fighter of Sexism,” immediately
injects the story with a progressive slant. That most of the Times' readers agree with that slant is immaterial.
Ellen Pao became
a hero to many when she took on the entrenched male-dominated culture
of Silicon Valley. But sentiment is a fickle thing. Late Friday she
fell victim to a crowd demanding her
ouster as chief executive of the popular social media site
Reddit.
The essence of this
first paragraph is as follows: Hero...took on...entrenched
male-dominated...but...fell victim.
From
the first sentence the article is biased. Beginning a story about a
controversial figure by pointing out that she is “a hero to many,”
is biased, especially when that is done without pointing out the other side - the views of her critics. That her actions constituted taking on an “entrenched
male-dominated culture,” is also debatable, as many people (including women) disagreed
both with her lawsuit and behavior as CEO. What's more it is
debatable that the “male-dominated” culture of Silicon Valley
needs to be “taken on” in the first place! To progressives and
feminists it may be self-evidently so, but it is not to a great many
people, and should not be presented this way in the lead of a
so-called news piece.
Saying
that Pao “fell victim” to something explicitly paints her as a
victim. When CEO's muck things up and get fired or are forced to
quit, we do not generally think of them as victims. It can happen.
You could argue that the Mozilla CEO stepping down because people did
not like his opinion on gay marriage was unfair. Calling him a victim
would still be loaded as it is here with Ellen Pao.
Ms. Pao’s
abrupt downfall in the face of a torrent of sexist and racist
comments, many of them on Reddit itself, is quite likely to renew
charges that bullying, harassment and cruel behavior are out of
control on the web — and that Silicon Valley’s well-publicized
problem with gender and ethnic diversity in its work force persists.
The
essence of this:
Downfall...sexist...racist...bullying...harassment...cruel
behavior...Silicon Valley...problem with gender and ethnic diversity.
Ellen
Pao's resignation is here framed as her being shouted down by a
“torrent” of misogynistic and racist comments. Lots of loaded
terms here, including “torrent” and “bullying.” Ms. Pao is
presented as an innocent victim. The phrase, “quite likely to renew
charges that,” is a not very subtle way to add pure opinion, which
would be everything that follows that phrase. The goal is to make the
reader believe it is self-evident – beyond the realm of debate –
that Silicon Valley is racist and misogynistic. In pushing that
belief, the NYT strongly implies that Ms. Pao's loss of her role as
CEO was unjust, another opinion.
The
debates over diversity in technology and invective on the Internet
have been simmering for a long time, but they’ve boiled over in the
last year. One reason is Ms. Pao’s lawsuit
against her former employer, the venerable venture capital firm
Kleiner Perkins Caufield & Byers.
This
transition emphasizes the priority of this piece; it is not a news
story about Pao's resignation, but rather an opportunity for the NYT
to push a particular agenda in a story disguised as news.
Her
gender discrimination case, years in the making, failed
to sway a jury, but did reveal a community that casually
tolerated an atmosphere where machismo was prized and women often
seemed to be relegated to secondary roles.
There
are a few bits of weasliness here. The sentence is structured to
downplay the fact that Ellen Pao's claims were deemed meritless by a
jury. There are two opinions in what comes after the comma, the first
being the machismo atmosphere that was supposedly revealed. The
qualifier “often seemed to be” softens the burden, yet it remains
debatable whether what was revealed about Pao's former employer
proves that women were “relegated to secondary roles.” The second
opinion is the unstated premise that a community valuing “machismo”
is inherently bad.
The dispute at
Reddit, which arose from the dismissal of a well-liked employee
earlier this month, drew much of its intensity from Ms. Pao’s
lawsuit — and her gender.
The
dispute at Reddit had a number of causes, not just the dismissal of
the employee. That the intensity was due to Pao's gender is presented
here as fact. Lets see how / if they evidence this. (spoiler alert:
they don't)
“The attacks
were worse on Ellen because she is a woman,” said Sam Altman, a
member of the Reddit board. “And that’s just a shame against
humanity.”
This
is someone's opinion presented as fact. The style is intentional – pulling
it out in its own paragraph.
More than 213,000
people signed a petition demanding Ms. Pao’s resignation. After her
departure was announced, Reddit users celebrated in an over-the-top
fashion. “Rejoice internet brethren,” wrote one. “The great
evil has been slain.”
The
first sentence evidences Ms. Pao's unpopularity. That she was
unpopular because of her gender is not evidenced. The second
sentence and following quote appear to just be color, but they
actually serve to paint Pao's opponents as illegitimate,
“over-the-top” even.
Ms.
Pao wrote in a Reddit
post on Friday that in her eight months as chief executive, “I’ve
seen the good, the bad and the ugly.” She added that “the good
has been off-the-wall inspiring, and the ugly made me doubt
humanity.”
This
is more color. Arguably it does not add much to the story, but again
the point is to paint Pao as sympathetic – a victim of evil bigots,
not an incompetent company leader.
“It was
definitely a hard week,” Ms. Pao said in an interview,
characterizing her exit as a mutual agreement with the board after
having differing views about the company’s future. She began
working at Reddit two years ago. Reddit is one of the most popular
sites on the Internet, drawing more than 160 million regular monthly
visitors.
Nine
paragraphs in and now finally we have something approaching the facts
of the story. Pao herself describes her exit as being about her
having “differing views about the company's future.” This
contradicts the strong implication in the earlier paragraphs that Pao
was ousted by the racist misogynist hoard of Silicon Valley. Remember
paragraph 1? “She fell victim to a crowd demanding her ouster.”
Well, did she or didn't she?
Mitch Kapor, a
co-founder of the Electronic Frontier Foundation, noted that Reddit
users were predominantly male and 18 to 29 years old.
This
is setup. It is not relevant to any of the facts established in this
piece. Aside from a lot of innuendo and implication, there is no
concrete evidence that the user base's majority sex in some way
affected Pao.
“In my view,
her job was made more difficult because as a woman, she was
particularly subject to the abuse stemming from the pockets of toxic
misogyny in the Reddit ecosystem,” said Mr. Kapor, now a partner at
Kapor Capital.
More
opinion presented as fact. How did this precipitate her resignation
given Pao's own characterization of why she left? It is true that
some members of Reddit posted vial, racist, and sexist things against
Ms. Pao. What percentage of Reddit did this? What percentage support
such rhetoric? Specifically how did they make her job “more
difficult?” Finally, why is a minority of hateful bigots deemed representative of all of Reddit? A percentage of black protesters that marched for Eric Garner in NYC held up vial, racist signs, and committed crimes against police and civilians. Are they representative of the entire body of protesters, or for that matter, all black people?
Mr. Kapor's statement is an unsupported generalization that no serious journalist would use. It appears here to push the New York Times' chosen narrative.
Mr. Kapor's statement is an unsupported generalization that no serious journalist would use. It appears here to push the New York Times' chosen narrative.
Ms.
Pao’s departure from Reddit was prompted after the online message
board’s tight-knit community broke into
upheaval when news broke that Victoria Taylor, a prominent and
well-liked Reddit employee, had been suddenly dismissed from the
company this month with no public explanation. In protest, Reddit
users shut down hundreds of sections of the message board.
This
is mostly factual. The problem with this is that it is twelve
paragraphs deep. People who have not read this far will never learn
that one of the main causes of the backlash against Pao was how a
well-liked employee was fired. The community protest and shut downs
were in direct response to this action. The structure of this story
makes it seem like the root source of Pao's opposition was misogynist
internet haters.
Ms.
Pao apologized
to the site’s members for the episode earlier this week. Reddit’s
management made errors, “not just on July 2, but also over the past
several years,” she said in a post
on one of the site’s forums on Monday. “The mods” —
moderators — “and the community have lost trust in me and in us,
the administrators of Reddit.”
Same
issue as the previous paragraph.
The ouster was
another setback for Ms. Pao, who rejected a seven-figure settlement
offer from Kleiner last fall to end her claims that she had been
discriminated against at the venture firm because she was a woman.
Nothing
really wrong here, though you could nitpick with the term “setback,”
as it is another example of a deliberately sympathetic tone.
Reasonable people could argue that Pao is not deserving of sympathy.
Even if the vast majority of people think so it is wrong for a news
story to show it.
In the wake of
the trial, Kleiner said Ms. Pao owed the firm nearly $1 million in
court fees but offered to waive the bill if there was no appeal. Ms.
Pao countered that the sum was excessive. Judge Harold Kahn agreed
and reduced Kleiner’s costs to $276,000. He noted in his ruling
that “Ms. Pao has significant economic resources.”
No
big issue here.
In interviews,
Ms. Pao has declined to detail what her next move is, but an appeal
in the Kleiner case is quietly moving forward. The court reporter has
been ordered to prepare transcripts, which is the next stage of the
process. Ms. Pao does not need to give her basis for appeal for many
months.
No
issue here.
If she eventually
succeeds in convincing a three-judge panel that the trial was unfair,
Kleiner (and Silicon Valley, symbolically) would be on trial again.
Ms. Pao’s lawyers did not return calls for comment on Friday. A
lawyer for Kleiner declined to comment.
The
parenthetical here is opinion. Silicon Valley is not symbolically on
trial to many people, as Pao's former firm is not necessarily
representative of the entire industry.
At Reddit, Ms.
Pao will be replaced by Steve Huffman, the chief technology officer
at Hipmunk, a travel search site. Adam Goldstein, chief executive of
Hipmunk, said that Mr. Huffman would continue to oversee product and
engineering at the site on a part-time basis. Mr. Huffman will also
remain on Hipmunk’s board.
A
series of factual statements. Refreshing.
Mr. Huffman and
Alexis Ohanian started Reddit in a two-bedroom apartment in a Boston
suburb a decade ago. Users go to the site to discuss a wide range of
topics, including current events and viral memes and gifs. The
company, based in San Francisco, has 70 to 80 employees and relies
largely upon its thousands of dedicated power users to govern the
site.
Useful
detail and context. No issues.
Reddit is a
private company, a majority of which is owned by Advance
Publications, the parent company of Condé Nast. Last October, Reddit
raised $50 million in venture capital from investors including
Andreessen Horowitz, Mr. Altman and the rapper Snoop Dogg.
Same
as above.
Ms. Pao said she
would remain as an adviser to Reddit’s board for the remainder of
the year. As for her immediate future, she said, “I plan to get a
lot of sleep.”
Cute
ending. Subtly sympathetic to Pao again in that it paints her as
being exhausted, which plays on the reader's sympathies. I doubt
Donald Sterling was described similarly when he was banned for life
from the NBA and lost ownership of his team for saying some un-PC
things in private while being recorded without his knowledge.
Overall Analysis:
In the Times' own analysis of the story public editor Margaret Sullivan brought up the idea of "value-added coverage." This refers to the injection of analysis (opinion) into what would normally be a straight news story under the theory that the readership does not want just a rundown of facts since they could get that anywhere. The real "value" of the Times is the eloquence and intelligence of their writers, thus it behooves them to add their own spin and color to news stories.
I find this idea to be dubious at best. I doubt most progressives would excuse The Wall Street Journal or Fox News of covering news the same way. Readers are not often aware of this practice, thus they are reading opinion pieces that they think are straight news stories. This is dangerous. What's worse is that this Reddit story doesn't even really offer analysis or evidence to support its agenda; rather it just takes the social justice angle from the word go and treats it as the official story. Thus the "value-add" is really just emotional validation for a readership already sympathetic to that point of view. This is dangerous practice for anything calling itself a news outlet.
I
stopped reading the New York Times years ago and this whole story adds
confidence to that decision. While they have some good editorial
writers, their straight news coverage is awful. The fact that they
are still so highly regarded speaks to just how awful mainstream
media coverage has gotten.
Here
you have a supposed news story where the title and the first six
paragraphs are so obviously biased that an attentive middle schooler
could pick it out easily. In this supposed news story about a community backlash against Pao there is no mention of the censorious policies were instituted at Reddit that in large part led to that very backlash. It is a significant lie of omission, done again to characterize Pao as a noble failed crusader for the grand cause of social justice.
What amazes me is that highly educated adults read these kind
of articles every day and see no issue. It's classic confirmation
bias. It's the same reason republicans think the talking heads on Fox
News are “fair and balanced.” When your beliefs became deeply
ingrained into your identity you can start to construe them as facts
beyond questioning, at which point you will be unable to see the
problem with news stories parroting those beliefs as self-evident
axioms.
